Online, writers don't lack for tips when it comes to grammar, punctuation, storyline, and book promotions. But one aspect that's overlooked is people skills. And not just for writers - think how much better this world would be if people skills were taught in schools.It's part of the foundation for success. (In my book, Overcoming Obstacles with Spunk, it's one of the Five Keys.)
I cover people skills in my upcoming How to Publish and Promote Your Book Now. They can help us handle situations like this:
• The reviewer who hates your book.
• The overbearing fan who asks too many personal questions.
• The bookstore manager who rudely says no to a book signing.
• The author who makes a snide remark about your genre.
• The interviewer who attacks you with questions.
• The writer who has no interest in purchasing your book but pumps you for information.
(You can probably think of a thousand more situations that might induce the urge to throttle someone. Resist!)
It all comes down our reputation. It's slow to build up, but one's reputation can be destroyed in a instant. All it takes is one moment of poor people skills to join the ranks of "Authors Behaving Badly."
Have you been in a situation where you had to stop and think before reacting? One where you almost said or did the wrong thing? Or have you witnessed a bad people skill moment lately?