Monday, November 10, 2008

Making Good Impressions

Excerpt from the upcoming book, "Overcoming Obstacles With SPUNK! The Keys to Leadership & Goal-Setting":

"So how does one go about making a good impression? If a first impression is critical and poor one difficult to overcome, how do we ensure a pleasant recollection in the minds of those we encounter? Let me outline a few simple rules you should follow:

· Offer a smile. Nothing conveys acceptance or friendliness quite like a genuine smile. It also reduces or eliminates your fear. You cannot smile and feel scared or worried at the same time!
· Maintain eye contact. This conveys respect for the person and belies a good self-image on your part.
· Use the other’s name and often. You will convey courtesy and respect, not to mention remember the person’s name by repeating it several times during the course of conversation.
· Focus on that person. As we discussed earlier, do not dominate the conversation, but rather allow the other person to become the center of attention.

As with all people skills, there are no gimmicks, but there is a secret when it comes to impressions. One surefire way to make a good impression on someone is to let him know he is making one on you! If you follow the basic rules during the encounter, he will regard your behavior as a vote of confidence. That person will conclude that you view him as important, valuable, and respectable. In his mind, he thinks, “Hey, he believes I’m really somebody!” Your consideration will in turn impress that person in a most meaningful manner."

From "Overcoming Obstacles With SPUNK!
The Keys to Leadership & Goal-Setting"
by L. Diane Wolfe
Available March 17, 2009
$13.95 USA, Trade paperback, 176 pages
ISBN 978-0-9816210-2-9 / 0-9816210-2-3
And for a great analysis of wholesalers, distributors & fulfillment, visit Walt Shiel's blog and the guest post from Pete Masterson:

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